Shipping & Returns
Shipping Policy
Firstly, thank you very much for your order and support for Mockingbird, it means the world to us. Every penny goes directly to animal care. We currently offer a print to order model of merch printing. This gives us the ability to not have to use any money from your order or donations to sit on a large stockpile of merchandise, but rather print as you order. As that is our print model, we order all of our blanks from our supplier at the time of ordering or at minimum once a week to save on shipping costs. Most orders will print and ship within a week of your order, and you will receive a shipping confirmation email. Some orders do take longer, so please expect your order to ship within two weeks time.
Thank you very much for your understanding and again for your support for all of us at Mockingbird! If you have any other questions, please email Ryan at covrtdesign@gmail.com
Return & Refund Policy
We care about you being completely happy with your merch order, it is the least that we can do as a token of our appreciation for your support.
If you are unhappy for any reason, ordered the incorrect size, need a different fabric choice, please email Ryan at covrtdesign@gmail.com and we will make it right!